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Granyon Privacy Policy

Mikkel Noe Westh

At Granyon, we respect and protect the privacy of visitors to our website, www.granyon.com, and the other websites under the granyon.com domain (collectively, the “Sites”), and our customers who use our products, web design software, tools, and related services (together with the Sites, the “Service”). 

This Privacy Policy (“Policy”) explains how we collect, use, disclose and protect visitors’ and users’ information as part of the Service. Any discussion of your use of the Service in this Policy is meant to include your visits and other interactions with the Sites and Services, whether or not you are a user of Webflow’s SaaS product.

Capitalized terms that are not defined in this Policy have the meaning given them in our Terms of Service. 

By using the Granyon Webflow service, you do hereby warrant and represent that: 

You have read, understand, and agree to all terms and conditions stated herein(http://granyon.com/journal/granyon-data-processor-agreement), including our Terms of Service, available in this document, incorporated herein by reference, which governs the use of the Service, and That you are giving Granyon permission to use and store such information consistent with this Privacy Policy and our Terms of Service.

1. What do we mean by Personal Information?

In this Policy, “Personal Information” means information or an information set that identifies or could be used to identify an individual. Except as described in this Policy, Granyon and Webflow will not give, sell, rent or loan any Personal Information to any third party.

Personal Information does not include “Usage Data” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features or users which does not contain personally identifying information. Usage Data helps us understand trends in the usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners, and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Service as well as for advertising and marketing purposes. We do not share Usage Data with third parties in a way that would enable them to identify you personally.

2. How do we collect, use, and share your Personal Information and other information?

a. The information you provide to us

When you register for the Granyon Webflow service, we may ask for Personal Information such as your name, email address, or credit card or other billing information. You may also provide at your own discretion certain related information like your personal website name, social media websites, a list of your skills, the date you started using the Service and a description of you.

We may also retain the contents of any messages you send to us or through the Granyon Webflow service, and we may collect information you provide in user content that you post or upload to the Service (“User Content”).

Granyon may use Personal Information provided to operate, improve upon, and personalize the Service, for billing identification and authentication, to contact and communicate with you about the Service and your use of the Service, to support use of the Service, to send marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and functionality of the Service. We may also combine your Personal Information with third-party analytics information to build a broader profile of our individual users so that we can serve you better and provide custom, personalized content, and information. Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, to analyze Site usage and improve the Service, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise set forth in this Policy. Note that we will never email you to ask for your account information; if you receive such an email, please forward it to hello@granyon.com.

If you would like more information about our policy, please review our Terms of Service at http://granyon.com/journal/granyon-data-processor-agreement.

We use the financial information solely as authorized by you in accordance with the Service. While Granyon does not store your credit card information and will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of the Webflow secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold Webflow harmless for any damages that may result therefrom.

b. Information we may receive from and share with third parties

We may now or in the future receive Personal Information about you from third parties. For example, if you access our Site or Service through a third-party connection or log-in or connect an application to Webflow, that third party you connected with may pass certain information about your use of its service to Webflow. This information could include but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.

c. Analytics information

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving the Service. We may collect and use this analytics information together with your Personal Information to build a broader profile of our individual users so that we can serve you better.

The Site primarily uses the following analytical tools, for which we include relevant privacy information and opt-out options:

Mixpanel

Mixpanel’s use of information collected through Mixpanel is set forth in the “Privacy Policy” section of its Terms of Use. You may opt out of Mixpanel’s automatic retention.

Hotjar

Hotjars use of information collected through Hotjar is set forth in its Privacy Policy, which includes instructions for opt-out.

Facebook Remarketing Service

Facebook’s use of information collected is set forth in its Privacy Policy. You may opt-out from Facebook’s interest-based ads.

Segment

Segment’s use of information collected is set forth in its Privacy Policy, which includes instructions for opt-out.

Chartbeat

Chartbeat’s use of information collected is set forth in its Privacy Policy, which includes instructions for opt-out.

Perfect Audience

Perfect Audience's remarketing service is provided by NowSpots Inc. For more information on the privacy practices of Perfect Audience, please visit the Perfect Audience Privacy Policy & Opt-out web page.  You can opt out of Perfect Audience remarketing by visiting their Platform Opt-out and Partner Opt-out pages (note: the Partner Opt-out link will immediately opt you out, without requiring confirmation!).

d. Log files

Webflow gathers certain information automatically and stores it in log files. This information includes internet protocol addresses as well as browser, internet service provider, referring/exit pages, search terms, operating system, date/time stamp, and clickstream data. Occasionally, we may connect Personal Information to information gathered in our log files, as necessary to improve the Service for individual customers. Otherwise, we generally use this information as we would any Usage Data, to analyze trends, administer and maintain the Service, or track usage of various features within the Service.

e. Cookies

A cookie is a small software file stored temporarily or placed on your computer’s hard drive. The main purpose of a cookie is to allow a web server to identify a user’s computer and web browser, and tailor web pages and/or login information to user’s preferences. Cookies help us promptly display the information needed to use the capabilities of the Service and other information which we consider to be of interest to visitors to the Sites and users of the Service. By gathering and remembering information about website preferences through cookies, we can provide a better web and marketing experience. Cookies don’t give us access to users’ computers, and the information we collect through cookies doesn’t include Personal Information.

We utilize session cookies, which allow us to uniquely identify your browser while you are logged in and to process your online transactions. Session cookies disappear from your computer when the web browser is closed or computer is turned off. We also utilize persistent cookies to make it easier to log into and use the Service. Persistent cookies remain on computers after the web browser is closed or the computer is turned off.

IntroductionWhen you visit our website we collect information about you, which is used to adapt and improve our content. If you don’t want this information to be collected, we advice you to delete your cookies and discontinue the use of this website. You can see below what information we collect and which purposes it serves.Piwik is a web analytics tool used for anonymous statistics. Data is not shared with any third parties. Granyon.com uses cookies. A cookie is a text file stored on your computer/mobile etc. - in order to recognize your device, remember settings, collect statistics etc. Cookies cannot contain harmful code, for example virus. You can delete or block cookies. If you choose to delete or block cookies, there is a risk that the website is not running as it is supposed to.The following cookies are used on this website:

ARRAffinity (provider: granyon.com, expiry: Session)Load balancer cookie to connect to Windows Azure cloud platform. ASP.NET_SessionId (provider: Appstract.dk, expiry: Session)Contains user state across pages.WAWebSiteSID (provider: Granyon.com, expiry: Session)Necessary site id cookie for websites on Windows Azure cloud platform.CookieCompliancy (provider: Granyon.com, expiry: 90 days)Stores user consent for cookies._pk_id.1.3462 (provider: Matomo, expiry: 1 year)Used by Matomo Analytics to distinguish users and their use of appstract.dk.

_pk_ref.1.3462 (provider: Matomo, expiry: 6 måneder)Used by Matomo Analytics to distinguish referral information from users and their use of appstract.dk._pk_ses.1.3462 (provider: Matomo, expiry: Session)Used by Matomo Anlytics to distinguish users and their use of appstract.dk.

x_qtag_granyon.com1 (provider: Qubit, expiry: 1 year)Used by Qubit tag manager to distinguish users and their use of appstract.dk.

_qst_s (provider: Qubit, expiry: 1 year)Used by Qubit tag manager to count the number of visits on appstract.dk.

_qsst_s (provider: Qubit, expiry: Session)Used by Qubit tag manager to enter timestamp for page loading on appstract.dk.

Insight and complaints

You have the right to obtain information on which of your personal data we handle. You can always opposition against us using your information. You can always withdraw your permission. If the information about you is wrong, you have the right to get the data deleted or corrected. Please contact hello@granyon.com if you have inquiries or complaints regarding any of the above. You can also contact the Danish Datatilsynet (data protection agency).

This website is owned and published by:Granyon Prinsesse Maries Allé 11, Copenhagen, Denmark. Phone: +45 6052 2962 Email: hello@granyon.com

f. Clear GIFs/web beacons information

When you use the Service, we may employ clear GIFs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

g. Device identifiers

When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor, and/or remotely store one or more “device identifiers,” such as a unique device identifier (“UDID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Webflow. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

h. Application integration

In order to facilitate the exchange of data between third-party SaaS applications, we may need to store certain information (“App Credentials”) that help us access these third-party SaaS application accounts on your behalf. We store your App Credentials in an encrypted form.

When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data in accordance with this Policy.

You should note that Webflow shall have no liability or responsibility for the privacy practices or other actions of any third-party applications for which you provide us with App Credentials.

i. Other information sharing

In addition to the purposes described above, we disclose Personal Information to respond to subpoenas, court orders and law enforcement or governmental requests or investigations, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our Terms of Service, or as otherwise required by law.

We use or may use information such as cookies, log files, device identifiers, and clear GIFs information to:

  1. remember information so that you will not have to re-enter it during your visit or the next time you visit the site
  2. provide custom, personalized content and information to provide and monitor the effectiveness of our Service monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns
  3. diagnose or fix technology problems
  4. help you efficiently access your information after you sign in
  5. to provide advertising to your browser or device, and
  6. automatically update the Webflow application on your mobile devices.

We may share information, including Personal Information, with any member of the Webflow team, which includes any entity that controls, is controlled by, or under common control with Webflow.

3. Links to other websites

The Service contains links to websites and applications other than the Service, including websites and applications operated by affiliates and other third parties. Please be aware that we do not determine and we are not responsible for the privacy practices or content of websites and applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. We encourage you to be aware when you leave the Service and read the privacy statements of third-party websites and applications linked to the Service. Webflow does not endorse and is not responsible for the practices of third parties or their websites or applications. In addition, you agree that we are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third party access to your User Content, you do so at your own risk. This Policy applies only to information collected by the Service.

4. Public forums

The Service offers publicly accessible blogs and community forums. You should be aware that any information provided in these areas may be read, collected, and used by others who access them. If you elect to post something in a public area of our Service, any Personal Information or content that you voluntarily disclose for posting to the Service, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information. To request removal of your Personal Information from our blog or community forum, contact us at contact@webflow.com. In some cases, we may not be able to remove your Personal Information.

5. Customer testimonials / comments / reviews

From time to time, we post customer testimonials on the Sites which may contain Personal Information. We obtain the customers’ consent to post their names along with their testimonials.

6. Protection of information

Webflow is committed to ensuring the security of your Personal Information. We use commercially reasonable technical, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites. For example, when you enter confidential information (such as login credentials or information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. Webflow is not responsible for the functionality or security measures of any third party.

7. Hosting and data transfer

We are based in the United States, but, unless we expressly agree otherwise (including through our Terms), we may host, transfer, and process data, including Personal Information, in the United States and in other countries through Webflow and third parties that we use to operate and manage the Service. When you access or use the Service, or otherwise provide information to us, you are consenting, on behalf of you and your authorized agents, (and representing that you have the authority to provide such consent) to the processing and transfer of information in and to the United States and other countries which may have different privacy laws from your or their country of residence.

8. Choice

We process and store information on behalf of our customers. You may decline to submit any Personal Information through the Service, in which case we may not be able to provide certain services to you. Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Note that disabling cookies on your mobile device or browser may prevent us or our business partners from tracking your browser’s activities in relation to the Service. However, doing so may disable many of the features available through the Service. If you are a Webflow customer and would like to opt out of getting marketing communications from Granyon, please go to https://webflow.com/dashboard/unsubscribe. You may also opt-out individually for third-party vendors on their websites, but limitations on data sharing may make it difficult or impossible to provide the Service after an opt-out.

9. Correcting and updating your information

Customers may update, delete or change the Personal Information they have provided Webflow by logging into the Service and providing such additional information or deleting such information where applicable. If you are our customer and would like to gain access to, or request deletion of information we have collected as data controllers, please contact us at contact@webflow.com. We will use commercially reasonable efforts to respond to such queries within 30 business days but are not liable for any failure to do so.

10. Do Not Track

We do not track or respond to browser “Do Not Track” requests.

11. Data retention

We may retain and use Personal Information as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements. We have established internal policies for the deletion of data from customer accounts following the termination of a customer’s subscription to the Service.

13. Changes to the Privacy Policy

We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavor to notify you by email or by posting a prominent notice on the Sites prior to the change becoming effective but will not be liable for any failure to do so. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Service.

14. Business transactions

Granyon may assign or transfer this Policy, and your user account and related information and data, including any Personal Information, to any person or entity that acquires all or substantially all of the business, stock or assets of, or is merged with Webflow. We may also transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, or similar transactions or proceedings, provided that the recipient of such information will continue to be bound by the terms of this Privacy Policy.

15. Contact us

If you have questions regarding this Policy or about the privacy practices of Granyon Webflow services, please contact us by email at hello@granyon.com, or at +45 60 52 29 62